Returns & Exchanges

Due to the perishable nature of our fresh meal prep products, we cannot accept physical returns; however, we are committed to ensuring your satisfaction with every order. If you encounter an issue with your delivery, please reach out to our support team within 24 hours of receipt for a resolution.

Return Process

• 1.
  Inspect Your Order

  Upon delivery, immediately check your meal containers for any damage, seal compromises, or temperature concerns to ensure food safety.

• 2.
  Document Issues

  Take clear photographs of the damaged items or the specific concern, as this documentation is required to process any credit or replacement requests.

• 3.
  Contact Support

  Email our customer service team at [email protected] with your order number and the photos within 24 hours of your delivery window.

• 4.
  Resolution Process

  Our team will review your claim and, if approved, issue a store credit or process a replacement shipment to be sent out with our next delivery cycle.